Informativa sulla privacy

1. L'Ambito

This policy describes the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and secured.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An individual is considered identifiable if they can be identified directly, or through a combination of additional information we hold or can reasonably access.

For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organisation, and storage.

I nostri servizi sono destinati a un pubblico generale e non sono concepiti per l'utilizzo da parte di persone di età inferiore ai 18 anni. Non raccogliamo né ricerchiamo consapevolmente informazioni relative a minori. Non consentiamo a tali persone di utilizzare i nostri servizi. Qualora venissimo a conoscenza di dati riferibili a un minore, provvederemo a eliminarli nel più breve tempo possibile.

2. Quali Dati Personali Deteniamo su di Te

When you access our services, channels, or website, we collect Personal Data. We may also request your Personal Data in certain circumstances.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o dei canali di assistenza, oppure ricevendo le tue informazioni direttamente dai nostri partner terzi.

3. Nessun Obbligo di Divulgare Informazioni Personali

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering the Services or granting you access to the website.

4. Quali Dati Personali Raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate trading operations: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

I tuoi dati personali sono trattati dalla società per le finalità descritte nella presente sezione, secondo la base giuridica applicabile a ciascuna di esse.

5.3 Contact us by email for further details on the processing carried out to protect our legitimate interests.

5.4 Below is a list of the purposes and legal bases for which we may use the information you provide:

6. Trasferimento dei Dati Personali a Terzi

6.1 La Società può inoltre condividere Dati Personali con terze parti che forniscono servizi quali hosting, storage, analisi degli indirizzi IP e analisi dell'esperienza degli utenti.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transfer the personal data you have provided to us to those platforms. Your personal data will be subject to their respective privacy policies and may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and enhance the products and services offered to its customers.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or acquirers, or with lenders of the Company or any other group company, in connection with a specific transaction (including the transfer or sale of assets belonging to the Company or any other group company), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group company.

7. Cookie e servizi di terze parti

We may use third-party services on our website, including advertising providers and data analytics companies. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files saved to your device when you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Alcuni cookie che utilizziamo sono cookie di sessione: vengono salvati temporaneamente sul tuo dispositivo e rimangono attivi solo fino alla chiusura del browser. Altri cookie sono persistenti e restano sul dispositivo per un periodo definito anche dopo la chiusura del browser, consentendo al Sito Web di riconoscerti come utente registrato e di facilitare i tuoi accessi successivi.

Please note that some or all Website features and functionality may not work as intended if this occurs.

Avviso sul Tracciamento Online: Questo servizio non supporta i segnali di non tracciamento.

8. Conservazione dei Dati Personali

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for any longer periods permitted by applicable law, regulations, or policies.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Trasferimenti Internazionali

Your personal data may be transferred to other countries, including third countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure you can effectively exercise your rights and access appropriate legal remedies.

9.3 The Company can provide information about the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@capitfans.app

10. Sicurezza dei Dati Personali

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that your Personal Data will be kept entirely secure at all times. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data — including, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise obligated to share your Personal Data with third parties, such as public authorities. In those situations, we have no control over the level of security those third parties apply to your Personal Data.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlink a siti Web di terze parti

Il sito Web contiene collegamenti a siti e applicazioni di terze parti. Tali siti e applicazioni non sono soggetti alla supervisione della Società. Non siamo responsabili della raccolta o del trattamento dei Dati Personali da parte di terze parti. La presente Policy non si applica alle azioni intraprese tramite tali siti o applicazioni.

Before accessing any third-party website or app, we recommend reading its privacy policy carefully. Be mindful of any personal data you choose to share with third parties.

12. Modifiche alla presente Informativa

This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you using the methods we consider most appropriate and post an announcement on our website.

12.3 Unless otherwise explicitly stated, any changes will take effect upon publication of the updated Policy.

13. I Tuoi Diritti

You have the right to request verification of the accuracy of your Personal Data, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope and categories of personal data processing.

Se risiedi nello Spazio Economico Europeo, ti invitiamo a consultare questa pagina per conoscere i diritti disponibili in relazione ai tuoi Dati Personali. Per esercitare tali diritti, invia un'e-mail all'indirizzo indicato di seguito.

13.3 Right of Access You have the right to request confirmation of whether the Company processes your Personal Data and, if so, to access it. The Company will provide one electronic copy of your Personal Data currently under processing. A reasonable fee may apply for any additional copies. If requested, data will be made available in electronic format. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of third parties, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. Users may request the rectification of incomplete Personal Data concerning them, taking into account the purposes of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data concerning you based on legitimate interests pursued by Us or by third parties; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest reason within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the right to access and obtain your Personal Data provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data based on legitimate interests pursued by the Company or by third parties. This right is not limited to profiling based solely on those legitimate interests. Where the Company can demonstrate compelling legitimate grounds for the processing, it may continue to do so only if those grounds override your rights, freedoms, or interests, or if processing is necessary for the establishment, exercise, or defence of legal claims. With regard to direct marketing, you may object at any time to the processing of your Personal Data for such purposes.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of consent given prior to that withdrawal. You have the right to lodge a complaint with the competent supervisory authority. You may bring a claim before a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights in relation to your Personal Data, as described in this section 13.

We will provide the information requested under Section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request, along with the reasons for the delay.

Pursuant to Section 13 of the applicable law, information requested under Section 13 rights will be provided free of charge, unless a request is manifestly unfounded or excessive — in particular where requests are repetitive. In such cases, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may decline to act on the request.

If we have reasonable doubts about the identity of the person who submitted a request, we may ask the requester to provide reasonable proof of identification.